About PSMA Vancouver

In 1975, a group of managers from professional service firms met to discuss the need for a new association devoted exclusively to the management challenges at their firms.  These managers decided that the purpose for the Professional Services Management Association would be “to improve the effectiveness of professional service organizations through the growth and development of business management techniques.” Engineering News Record (ENR) quoted the specific objectives of PSMA to “provide a forum for exchanging ideas and information, establishing guidelines for approaches to common management concerns, increasing the recognition of the value of good business practices, and improving service to clients.” …READ MORE

Become a Member


We are building-industry professionals committed to strengthening how we deliver Professional Services. We offer seminars, guest speakers, tools, resources and venues for thought-provoking conversations and networking. We foster growth and development of business management techniques. We are committed to highlighting skills and knowledge we need to help the next generation of leaders and managers in our industry.  Our esteemed Members and Board of Directors guide us to provide Vancouver’s building community a way to grow professionally and improve effectiveness.

At our second online session, we learned a bit about what Lean thinking involves and how we can improve our client and community experience through applying it in facility design and construction. We even had a little taste of how Lean tools for design and construction.

George shed more light on how Lean brings us to Integrated Project Delivery, an idea we peeked at with Jen Hancock (Chandos Construction) in 2018.

See the full session about Lean Design and Construction, including 25 minutes of questions on Zoom. Refer to his slides, too (complete with bonus material).

Use password: 6b+P!*5N

About the Seminar

Mr. George Zettel, BSCE
Program Manager
Turner Construction

Presentation focused on:

Introducing Lean principles and methods in facility design and construction.

With Turner since 2003, George started his Lean journey in 2004 working alongside some of the very early adopters of Lean and Integrated Project Delivery for facility design and construction. George learned to apply lean on the projects he managed and was coached to develop lean behaviours and skills in other high performing project teams. George works to use tangible examples so people realize the benefits of lean thinking and continue their own lean journey to improve the quality of their lives and transform their peers, companies, projects, and communities.

George recommends reading a short backgrounder (5 minutes).

Learn more about the Lean mindset in Paul Akers short book, 2 Second Lean or find his work on Youtube.

Turner Construction generously supports PSMA

We joined the rest of the community to begin using online sessions to keep our events going in April 2020. Andy Carson shared an overview of Modular Construction with our largest audience yet, 57. Missed it?

You can see the full session, including 20 minutes of questions, on Zoom.

Use Password: l8%*@=2?

About the seminar

Mr. Andy Carson, M.Eng., P.Eng, C.Eng MICE of WSP Engineering

Andy focused on:

  1. How to apply each type of modular building solution to modern building designs
  2. Recognizing and overcoming challenges of applying modular building solutions to conceptual designs
  3. Benefits of modular construction when compared to traditional techniques; including, but not limited to, cost and schedule savings, increased safety and improved sustainability compared to traditional construction

Andy is a structural engineer at WSP in Vancouver, originally from Manchester, UK. His broad project experience enables him exercise fluency in all primary structural materials and building types, including residential, commercial and industrial. No matter the building type, Andy has a passion for architecturally driven structural engineering, where he uses his collaboration skills to help bring architectural vision to fruition. Andy has been involved in several modular building projects within BC and has first hand experiences of some of the opportunities this solution brings, as well as the challenges that remain

RJC generously sponsored this session.

We have selected our overall programme for this year and are eagerly waiting for our next chance to spend time with you.

You can plan to attend all 6 learning sessions or become a member to secure your space in the learning sessions and our two social events.

Want to reserve your spot?


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